Information about our Organization and
Web site
Modern information and communication technologies play a
fundamental role in the activities of an organization like Nelson Appliance
Repair, Inc., and we want to take this opportunity to inform users and
visitors to our web site about our policies and procedures regarding their
personal information and how it is collected and used.
We are based in the state of Colorado, in the USA .
Our principal activity is: small appliance parts and
accessories sales.
Our privacy policy covers Nelson Appliance Repair, Inc. and
its Web site:
| Organization Name: |
Nelson Appliance Repair, Inc. |
| Address: |
1220 E. Fillmore St. |
| City, Zip: |
Colorado Springs , 80907 |
| State: |
Colorado |
| Country: |
USA |
| Controller: |
Nelson Appliance management |
| Web Site(s): |
http://www.nelsonappliance.com |
Providing Visitors with Anonymous Access
You can access our Web site home page and browse our site
without disclosing your personal data.
The services and links of our Web site
Our Web site does not enable our visitors to communicate
with other visitors or to post information to be accessed by others.
Our Web site does not include links to third party Web
service providers.
Automatic Collection of Information
We do not automatically log personal data nor do we link
information automatically logged by other means with personal data about
specific individuals.
We do not use cookies to store personal data nor do we link
non-personal information stored in cookies with personal data about specific
individuals. Our site does use cookies in order to identify and manage your
unique shopping session, and to make it possible for our on-line shopping cart
system to separate your session from those of others who may be shopping at
the same time. Cookies are a necessary organizational tool, and Nelson
Appliance uses them for this purpose ONLY.
Data Collection and Purpose Specification
We collect the personal data that you may volunteer while
using our services. We do not collect information about our visitors from other
sources, such as public records or bodies, or private organizations.
To view a listing of personal data collected and the purposes
for which they are used, please click here
We do not collect or use personal data for any purpose other
than that listed here.
If we wish to use your personal data for a new purpose, we
will offer you the means to consent to this new purpose by
indicating in a box at the point on the site where personal data is collected.
Children's Privacy
We do not knowingly collect personal data from children.
Disclosure and Visitor Choice
We do not disclose your personal data to our subsidiaries or
other organizations. Your personal data will not be sold to any third party,
including (but not limited to) email lists, phone lists, third party
solicitors, etc.
Where we disclose your personal data for purposes which are
different from those indicated here, we will offer you
the opportunity to consent to disclosure via a "check-box", or other similar
means.
Confidentiality / Security
This Web site uses a secure transmission method to send us
the following types of personal data:
- primary personal data (such as name and contact details)
- identifiers (such as credit card details, Web site password)
We have implemented security policies, rules and technical
measures to protect the personal data that we have under our control from:
- unauthorized access
- improper use or disclosure
- unauthorized modification
- unlawful destruction or accidental loss
All our employees and data processors, who have access to,
and are associated with the processing of personal data, are obliged to
respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to
State institutions and authorities except if required by law or other
regulation.
Access to the personal data we may hold about you
You can ask us whether we are keeping personal data about
you, by:
- sending an email ( information@nelsonappliance.com )
- calling this telephone number ( 1-866-635-1928 )
Upon request, which you can indicate by:
- sending an email ( information@nelsonappliance.com )
- calling this telephone number ( 1-866-635-1928 )
We will provide you with a readable copy of the personal data which we keep
about you within a week - although we may before require
proof of your identity.
We will provide the information
without any charge.
We allow you to challenge the data that we hold about you
and, where appropriate, you may have the data:
- erased
- rectified or amended
- completed
We reserve the right to refuse to provide our visitors with
a copy of their personal data, but will give reasons for our
refusal.
We do, however, allow you to challenge our decision to
refuse to provide you with a copy of your personal data.
Privacy Support
If you have an enquiry or concern about our privacy policy,
please contact:
| Name/designation : |
Webmaster |
| Department : |
Internet sales |
| Address : |
1220 E. Fillmore St. |
| Phone Number : |
1-866-635-1928 |
| Fax Number : |
1-719-630-1577 |
| Email address : |
information@nelsonappliance.com |
| URL : |
|
Primary personal data/Business
information which is volunteered by each visitor during the ordering process,
consists of the following:
Name
Address
E-mail address
Phone / fax number
Credit card information
All of the above information, volunteered by visitors to our web site, is
used solely for the purposes of customer administration. This simply means
that when a visitor to our site orders a product from us, we need the above
information to properly deliver the product(s) to that visitor, and collect
payment for such product(s).
The above information will not be sold or disclosed to any other person,
business, corporation, or other entity by Nelson Appliance.
Return Policies:
We understand that sometimes a particular
product you may order isn't exactly what you expected, and
sometimes a shipping carrier may deliver a product damaged.
If you have cause to return a product we have
shipped to you, please facilitate your return by faithfully
doing the following:
-
Return your product in its original
packaging with all accompanying materials (such as
instructions, etc.).
-
Ship your product back to us through your
carrier of choice.
-
Please provide a print out of your original
order confirmation.
-
Once we have received your product and have
inspected it, we will notify you by email.
Policies Regarding Returns:
-
Customized products may not be returned
under any circumstances.
-
General products may be returned within 30
days (reversed through the same payment option you used to
purchase).
-
The product must be returned in its original
packaging with all accompanying materials (such as
instructions, etc.).
-
We cannot reimburse return shipping costs.
-
We must have confirmation of your original
order.
-
Some items may require a restocking fee.
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